What happens when everyone can prototype?
Everyone can prototype now. That doesn't make design irrelevant — it just proves how much of the job was never the prototype.
AI that works has a job. One job.
Two 2025 studies on AI adoption, same technology, opposite outcomes — the difference is whether the AI actually removes work, or just moves it around.
Are you 100 percent confident?
A prompt that turned AI from a fast-answer machine into something closer to a thinking partner.
The problem with helpful AI
Some notes from building a couple of AI tools that really forced this question — when AI removes effort, is it removing the thinking too?
I gave the same prompt to 3 AI app builders
Lovable, Figma Make, and Google Stitch — same one shot prompt, very different distance to done.
I spent half a day trying to set up a way to stay updated on SaaS
Turns out it's faster to build your own tool than to find, trial, and configure what's already out there — and the tool you build ends up asking better questions than the ones you'd have bought.
UX AI Transformation: Automation: Redefining User Experiences
This transformation examines how AI automation in SaaS is revolutionizing end-user experiences across various domains such as e-commerce, customer service, marketing, sales, HR, IT operations, and project management, while addressing user perceptions, concerns, and the need for explainable AI.
UX AI Transformation: Diversification of Interaction Methods
This shift delves into the expanding array of interaction methods in SaaS, driven by AI advancements, including text and voice-based interfaces, biometrics, AR, and VR, and its impact on user engagement and privacy concerns.
UX AI Transformation: The Rise of Conversational Interfaces
This transformation explores the growing integration of conversational interfaces in SaaS, powered by AI and NLP, and its implications for user interaction and experience
From Hype to Reality: A Practical Guide to AI-driven UX in SaaS
This article offers a grounded examination of the current AI-driven transformation in SaaS user experiences, emphasizing the need for practical insights amidst the abundance of narratives.
UX AI Transformation: The Era of Personalization
This evolution explores the role of AI in enabling highly personalized experiences in SaaS, fueled by machine learning techniques like recommendation systems and NLP, and its implications for user engagement, privacy, and the need for transparency and user control.
The Essential UX Designer's Roadmap: Navigating New Enterprise Software Projects with Ease
A comprehensive roadmap for UX designers tackling new projects in enterprise software.
Navigating the Human Experience: A Series on People Leadership for UX Managers
In this intro article to The Human Experience series, I share what I believe good managers should be responsible for, along with the frameworks I personally use to enable managers in this ever-changing landscape
The Ultimate Checklist for UX Leaders: Enabling, Empowering, and Engaging Your Team
In this article I share the expectations of an effective management as well as a useful checklist I use, with specific actionable tips
Mastering the Art of Employee-Led 1:1 Meetings: A Simple Template for Effective Conversations
I introduce and share my tried and tested framework for employee lead 1:1s
Unlocking Growth Together: Introducing a Quarterly Career Conversations Framework
I introduce a framework for facilitating career & development conversations.
End-of-Week: People Leadership Mastery: Weekly Effectiveness Checkpoint
The end-of-week reflection checklist empowers you to consistently nurture a positive work environment, support your team's growth, and refine your leadership approach.
End-of-Week Strategic Navigator: Stay on Course with Just 30 Minutes
Introducing the "Strategic Navigator," a weekly 30-minute session to maintain a focused and elevated view of strategic goals
End-of-Week Task Blast Hour: For Conquering Your Tasks
Task Blast Hour empowers you to reclaim control over your tasks, maximize your productivity, and create space for rejuvenation.